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Job Role : Senior Technical Process Executive Job Location: PUNE , India Job Description Responsibilities: 1. Providing 1-1.5 level support to users contacting Service Desk 2. Adherence to defined procedures as documented in Knowledge Management database 3. Excellent verbal and written communication skills 4. Identify improvements to ways of working 5. Possess demonstrable knowledge of modern IT workplace applications 6. Self-initiative and passion to provide great customer service within defined guidelines 7. Previous experience of Service Desk 8. Strong analytical skills and the ability to work effectively on your own and in a team environment 9. Experience of using appropriate IT technology, methods, principles and equipment such as: • Office 365 • Microsoft Office products • Citrix • Win8 / Win10 • Mitel Telephony Systems • Active Directory • MS SharePoint • ServiceNow Work Experience: 1 - 3 years of experience Educational Requirements: BE, B.Tech Preferred Skills: Tech Support-L2-...

Job Role : Senior Systems Engineer (2-3 Years) Job Location: Hyderabad, Bangalore, MANGALORE, TRIVANDRUM and Pune Job Description Responsibilities: As part of the Infosys Delivery team, you will work on implementing designs, developing high quality programs and systems, partnering with our clients to ensure high quality deliverables. You will create technical artifacts and be the first point of contact in responding to production issues and conducting any technical analysis to arrive at solutions. You will share your learnings from projects through knowledge management initiatives and leverage knowledge from other projects to drive high efficiency and effectiveness. You will be a key contributor to building efficient programs/systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! If you think you fit right in to help our clients navigate their next in their digital transformation journey, th...

“Showcase your programming skills and code your way to prize money worth INR3.5 lakhs at #HackWithInfy, India. Registrations are open to B.E./B.Tech/M.E./M.Tech students graduating in 2022. Visit https://infy.com/3fy6dSk to know more. #ForwardwithInfosys”   HackWithInfy 2021 is a coding competition for B.E./ B.Tech/ M.E./ M.Tech students graduating in the year 2022 across India. We are delighted to inform you that we have extended the registration period for HackWithInfy 2021 till Friday, April 30, 2021 and we would love it if you could spread the word and share this brilliant opportunity with eligible students within your network to help them benefit from this program! Eligibility Criteria-   Students in India who are graduating in the year 2022 from all B.E./ B.Tech/ M.E./ M.Tech streams. ...

Company : Infosys BPM Limited Role : Process Executive Code : PROGEN-Referral-103044 PUNE , India DOMAIN(IBPO)->CUSTOMER SERVICE->OUTBOUND CUSTOMER CONTACT-ALLDOMAIN(IBPO)->CUSTOMER SERVICE->INBOUND CUSTOMER CONTACT(VOICE/E-MAIL/CHAT)-GENERAL QUERIES Job Description Work Experience: 0 - 1 years of experience Technical Skills: Domain(IBPO)->Customer Service->Outbound Customer Contact-ALL,Domain(IBPO)->Customer Service->Inbound Customer Contact(Voice/E-Mail/Chat)-General Queries Responsibilities: The primary responsibilities of a Customer Service Executive would be: Manage large amounts of incoming and outgoing calls Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Keep records of customer interactions and transac...

Anybody who has graduated from 2019, 2020 and 2021 batch are eligble to apply. Get registered with below links and jumpstart your career. Excited to announce the commencement of Off-Campus drive for candidates who wish to kickstart their careers with Infosys. Role: Systems Engineer   Eligibility Criteria BE/B.Tech/ME/M.Tech in any discipline MCA/MSc(Computer Science/ Electronics/ Mathematics/ Physics/Statistics/IT/Information Science) Candidates graduated in 2019, 2020   Academic criteria * ·         Candidates graduated/graduating in 2019/2020/2021 ·       ...